The Melody Lodge– Privacy Policy
Effective Date: August 2025
​The Melody Lodge (“the Hotel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (themelodylodge.com), make a booking, or stay at our property.
Information We Collect
We may collect the following types of information:
​Personal Identification Information: Name, address, phone number, email address, date of birth, government-issued ID details.
Payment Information: Credit/debit card details and billing address.
Booking Information: Dates of stay, number of guests, preferences, and special requests.
Website Usage Information: IP address, browser type, device information, cookies, and browsing behavior.
Communication Records: Emails, inquiries, and feedback you provide.
How We Use Your Information
We use the information we collect for purposes including:
Processing and managing reservations.
Communicating with you regarding your stay or inquiries.
Improving our services and guest experience.
Sending promotional offers and updates (if you opt-in).
Complying with legal and regulatory requirements.
Sharing of Information
We do not sell or rent your personal data. However, we may share your information in the following situations:
Service Providers: With trusted third parties (e.g., payment processors, booking platforms, IT support) who assist in our operations.
Legal Compliance: If required by law, court order, or government regulation.
Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred as part of the business.
Data Security
We use industry-standard security measures to protect your personal information.
While we take precautions, no method of transmission over the internet is 100% secure. Guests share information at their own risk.
Cookies & Tracking Technologies
Our website uses cookies to improve user experience, analyze traffic, and personalize content.
​You may disable cookies through your browser settings, but some site features may not function properly.
Retention of Information
We retain your personal information only as long as necessary for:
Completing your reservation and stay.
Legal, accounting, or reporting obligations.
Marketing communications (if opted-in), until you unsubscribe.
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data.
Opt out of marketing communications at any time.
Restrict or object to certain types of data processing.
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our services are not directed at children under [13/16 depending on jurisdiction] years of age. We do not knowingly collect personal data from children.
International Data Transfers
If you are located outside United States, your data may be transferred to and processed in United States where our servers and service providers are located.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
The Melody Lodge
PO Box 224
Speculator, NY 12164
LOCATION
111 Old Indian Lake Rd,
Lake Pleasant, NY 12108